Shipping Policy

Quotes are valid for 10 days from the date of issuance due to potential inventory fluctuations.

All sales are final. Returns not accepted without approval.

Unless otherwise specified, the customer is responsible for unloading freight upon delivery.

We are currently only able to ship to the contiguous United States at this time. Orders placed on https://shopbetafence.com/ are usually shipped with a freight carrier to the buyer’s home or job site. Orders are typically shipped within 5-14 business days provided all required material is available.

 

It is the customer’s responsibility to be available when the material is delivered to inspect for damaged items and confirm ordered quantities. We cannot guarantee delivery time slots as this is at the discretion of the freight carrier. Delivery is your driveway or the closest location the driver can get their truck to your location, but they will not move it into your yard. Hardware and smaller items ordered separately will be shipped via UPS or FedEx when possible and at our discretion. These orders will include tracking information upon shipments. Hardware ordered with fence panels and posts will be shipped with the panels and posts on the selected freight carrier. While we make every effort to ensure your materials arrive on time and in great condition, it is possible for damage or losses to occur during shipment. In the event of missing or damaged material, please annotate the loss on the freight company’s bill of lading and contact us immediately.

 

The customer is responsible for inspecting their material upon delivery. Any damages or material shortage must be reported within 72 hours of completed delivery.  

 

Order Processing:

The processing time begins from the date you order is paid in full. 

 

Shipping:

We ship via UPS, ABF freight systems, and several Flat bed Hot Shot services. Customer or their representatives must unload and inspect the order.  

Local Pickup:

Country/ Region	Shipping Method	Affected products/ Category	Ready  Time	Pickup Address
United States	Local Pickup	All Products	3- 4 Business Days	3309 South Kaufman St, Ennis, TX 75119

 

Note for taxes:

Customers need to pay Tax According to your States rules. If you have a Tax Number please provide it at time of ordering.

 

For further inquiries:

If you have any further questions, please contact our customer services at:

 

Call:  +1 800-831-0158

Email: info@betafenceusa.com

Address: 3309 South Kaufman Street, Ennis, Texas 75119, United States